Ervaar Scibu
OFFERTES
Grijs 01Grijs 02Grijs 03Grijs 05Grijs 04 Grijs 07
 
offerte tour klein 1
Bespaar tijd en geld
Scibu Offertes helpt bij het automatiseren en stroomlijnen van het offerteproces. Vergeet het kopiëren en plakken van tekst in Word. Met Scibu Offertes kunt u informatie over het bedrijf, voorwaarden en andere zaken telkens opnieuw gebruiken. De krachtige offerte editor maakt het mogelijk om snel en eenvoudig een offerte samen te stellen. U kiest zelf de onderdelen waaruit de offerte dient te bestaan
 
 
offerte tour klein 2
 
Compleet inzicht in het proces
U ziet, als verkoper, wanneer en welk onderdeel van de offerte is geopend. En niet onbelangrijk ook voor hoelang. Dat geeft u de nodige voorkennis tijdens het verkoopproces. De ontvanger van de offerte kan direct online vragen stellen en eventueel de offerte aanpassen door producten te selecteren of te deselecteren. 
 
 
offerte tour klein 3
 
Gemak voor de klant en voor u
De ontvanger van de offerte kan deze in de webbrowser accorderen. Dus geen gescande PDF’s en emails die heen en weer worden gestuurd. Na het akkoord ontvangt de klant een bevestiging van de gemaakte afspraken als PDF in zijn of haar inbox. Benieuwd hoe de webpagina eruit ziet? Klik op de afbeelding hiernaast voor een voorbeeldscherm. 
 
offerte tour klein 4
Makkelijk zoeken
Of u nu zoekt naar alle verzonden offertes in een bepaalde maand of een specifieke offerte van een verkoper. Met Scibu Offertes vindt u het makkelijk. De offertes worden getoond in een overzichtelijk scherm waarin de status van de offertes direct duidelijk is. Klik op de afbeelding hiernaast voor een vergroting van het krachtige zoekscherm.
 
 
Afbeelding2 17
Heeft u een vraag?
Wij staan u graag persoonlijk te woord. Laat uw telefoonnummer achter en wij nemen zo spoedig mogelijk contact met u op.
 
 
Of bel ons op
023 540 50 20
 
Factsheet
Voorkant brochure
Wilt u meer weten over Scibu? Download dan hier de factsheet
Downloaden
 
Ervaar Scibu
Demo modules
Wilt u op uw gemak ontdekken wat Scibu voor u kan betekenen? Vraag een online demo aan of ga zelf aan de slag met een van de modules.
Ervaar Scibu
Kenaupark

Qubics gaat verhuizen naar een andere mooie locatie binnen Haarlem.

Dit betekent voor u dat we op woensdag 16 juni vanaf 15:00 uur en donderdag 17 juni de hele dag, minder goed bereikbaar zijn. U kunt ons wel bellen en een bericht achter laten of een mail sturen naar Dit e-mailadres wordt beveiligd tegen spambots. JavaScript dient ingeschakeld te zijn om het te bekijken., maar het kan even duren voor we reageren. We hopen zo snel mogelijk weer operationeel te zijn.

Ons nieuwe adres is:

Kenaupark 15
2011 MR  Haarlem

Het telefoonnummer is hetzelfde gebleven.

+31 (0)23 540 50 20

 

 

 

Factuur per maand
Vanaf 2019 zullen wij standaard per maand het Scibu gebruik factureren. De voornaamste reden is dat mutaties van het aantal gebruikers dan direct verwerkt zijn in de nieuwe factuur. Dit betekent dat je vaker een factuur van ons ontvangt en om die reden bieden we de mogelijkheid voor automatische incasso aan. Het is ook mogelijk om facturen per kwartaal te blijven ontvangen of zelfs per jaar. Over deze mogelijkheden ontvang je snel meer informatie.

Hoe wordt de maandfactuur berekend?
De factuur wordt berekend op basis van het gebruik van Scibu. Elke maand wordt er gekeken hoeveel gebruikers er welke modules gebruiken en die gegevens worden gebruikt voor de facturering van de volgende maand.

We factureren altijd een maand vooruit. Stel: je past het aantal gebruikers aan in januari (of je voegt een bepaalde gebruiker toe aan een module) dan heeft dat effect voor de factuur van februari.

Wie gebruikt welke modules?
Je hebt het dus zelf helemaal in de hand en het is dus zaak om zelf goed in de gaten te houden wie welke modules gebruikt. Wanneer een gebruiker bijvoorbeeld onterecht de module Offerte aan heeft staan, zal deze gefactureerd worden. Je kunt dit zelf bekijken in Scibu bij de Gebruikersrechten maar je kan ook bellen met onze supportdesk om te kijken of alles goed staat.

“Neem contact op om te kijken of het allemaal goed staat om verrassingen op de factuur te voorkomen!”

Blokkeren of verwijderen van een gebruikers
Scibu biedt de mogelijkheid om een gebruiker te blokkeren of te verwijderen. Wanneer je een gebruiker blokkeert, kan deze gebruiker Scibu niet meer in totdat je deze gebruiker weer de-blokkeert. Vanaf dat moment kan hij / zij weer inloggen in Scibu en heeft weer toegang tot alle data.

Je kunt een gebruiker ook verwijderen. Wanneer je dit doet is de gebruiker echt uit Scibu verdwenen. In de geschiedenis blijven echter nog wel zijn of haar activiteiten zichtbaar. Het is dus niet zo dat ook de activiteiten allemaal verwijderd zijn. Wat hij / zij heeft gedaan blijft zichtbaar en openstaande Activiteiten kan je op iemand anders naam zetten.

Wat hebben geblokkeerde of verwijderde gebruikers voor invloed op de factuur?
Geblokkeerde gebruikers worden wel meegerekend in de maandfactuur. Verwijderde gebruikers worden vanzelfsprekend niet meegerekend. Echter, dat gaat altijd in vanaf de volgende maand.

Zelf nieuwe gebruikers toevoegen
Je kunt eenvoudig een nieuwe gebruiker toevoegen. Daarbij kan je iemand lid maken van een gebruikersgroep, zo heeft hij / zij dan gelijk de juiste rechten en toegang tot modules. Meer informatie hierover vind je hier.

 

Het beta test programma


Voordat we nieuwe versies releasen testen we die natuurlijk zelf altijd grondig. Echter, kan het zijn dat we iets over het hoofd hebben gezien. Daarnaast testen we de meest voorkomende manieren van werken maar niet alle manieren van werken, dat is nagenoeg onmogelijk. Daarom zoeken we nu een aantal beta testers van Scibu om Scibu nog beter te maken.

Beta Testing


Waarom zou je het doen?

Je krijgt als beta gebruiker als eerste de beschikking over nieuwe updates en (dus) nieuwe functionaliteiten voor je organisatie. Daarnaast heb je inspraak over de verdere ontwikkeling van bepaalde functies in Scibu. Kortom, je drukt je stempel op hoe Scibu zich verder zal ontwikkelen.  

Je bepaalt per update of je wenst deel te nemen. Het kan namelijk zo zijn dat een bepaalde update alleen over een specifieke module gaat. Als je die module niet gebruikt, dan heeft het geen zin om voor die update deel te nemen aan het beta programma.  

 

We vragen jou en de organisatie als beta tester regelmatig naar je ervaringen en feedback van de nieuwe mogelijkheden die we hebben doorgevoerd. Mocht je iets tegenkomen wat onhandig is of niet goed werkt, dan horen we dat graag en zullen we dat ook snel aanpassen. Doorgaans krijg je dan binnen een aantal dagen een update.

Mocht je willen deelnemen, dan horen we het graag en zetten we je op de lijst. Stuur ons een mail naar Dit e-mailadres wordt beveiligd tegen spambots. JavaScript dient ingeschakeld te zijn om het te bekijken.. We houden je op de hoogte wanneer je de eerstvolgende update met welke wijzigingen en nieuwe functionaliteiten kunt verwachten. Je kunt dan zelf bepalen of je voor die update wenst deel te nemen aan het beta test programma.

 

Welcome to Scibu.com, an online CRM business software, designed for businesses, cooperates and organisations.

Please read these customer terms of use (“Customer Terms”) carefully before accessing or using the Scibu.com CRM services (“Service”) provided through our website at https://scibu.com (“Website”).

The Website is operated by Qubics BV, a private limited company registered in Haarlem (The Netherlands)  with number 34186744 whose registered office is at Nieuwe Gracht 98, 2011 NL in HAARLEM. Our VAT number is NL 8116.61.246.B.01 These Customer Terms apply to all Customers who access or use the Service.

By clicking on the accept buttons relating to the Customer Terms, Data Processing Agreement and Privacy Policy, you agree to be legally bound by these Customer Terms, Data Processing Agreement and Privacy Policy as they may be modified and posted on our Website from time to time. In these Customer Terms, “you” refers to the entity you represent (“Customer”).

If you do not agree with these Customer Terms, Data Processing Agreement or Privacy Policy, you may not use the Service.

You may connect to the Service using an Internet browser supported by the Service. You are responsible for obtaining access to the Internet and any equipment necessary to use the Service.

 

Signup

The person signing up for an account will be automatically assigned as a super administrator (“Super Administrator”), the Customer contact who has day to day responsibility for the Customer account. Your account is only for use by either a single legal entity (e.g. a company or a partnership) or an individual user. You must provide the Customer legal full name, address, a valid email address, and any other information requested in order to complete the signup process.

The Customer acknowledges that, if the Customer allows a third party to open an account on their behalf or designates any of the third party's personnel as Super Administrators of the Customer's account, the third party will be able to control account information, including Customer Data, and access to the Customer's account.

You may invite users to access your account (“Users”) by inviting them to register as a User. You confirm that all Users are 16 years old or older.

You shall not upload or enter any personal data, revealing: (i) racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership; (ii) data concerning health or sex life or sexual orientation; or (iii) genetic data or biometric data, (“Sensitive Personal Data”) into the Service.

 

Term

Use of your account shall commence after signup and shall continue until terminated by either party in accordance with the provisions of these Customer Terms.

 

Relationship Between Customer, Users and Super Administrator

You are responsible for ensuring that all contact, email and name details used in connection with the Service are accurate and current during the term of this agreement. The Super Administrators control the day to day administration of the Customer account. The Super Administrators can cancel access to the Service, enable or disable third party integrations, manage permissions and export settings. These actions may result in changes to the access, use, disclosure, modification or deletion of certain or all Customer Data.

Invited Users may access the Service and submit content or information (“Customer Data”) subject to the provisions of these Customer Terms. You shall ensure that all Users comply with these Customer Terms and you shall be liable for any breaches of the Customer Terms caused by any acts or omissions of Users as if the Customer had carried out such acts or omissions itself.

Users are not permitted to share their username and password with any other person nor with multiple users on a network.

You are responsible for any and all activities that occur in your account. You will immediately notify us if you become aware of any unauthorised use of your account, passwords or any breach of security. Where a User misuses your Account you are responsible for taking any remedial action to protect your account.

The Customer may request our help in providing audit activity to help ascertain any breaches. We shall act with reasonable care in providing audit assistance but shall have no liability for any loss or damage arising as a result of providing such audit assistance

If a person proven to be acting on behalf of the Customer asks us to replace a Super Administrator we will only make the change

i.if there is only one Super Administrator on the Account and,

  1. ii. if we are lawfully obliged to do so i.e. by court order, or if requested by the Customer in circumstances where the Super Administrator cannot make the change i.e. in the event of their death, on us being provided with acceptable evidence of the Super Administrator’s inability to make the change.

 

Customer Data

You own all content and data you add to your account and you retain sole ownership of all rights, title and interest in, and to, your Customer Data. You have the sole responsibility for the legality, reliability, integrity, accuracy and quality of your Customer Data.

We have no responsibility for the way in which you choose to use your account to store or process your Customer Data. In particular we maintain a directory, (“Scibu.com Integrations”), where some non-Scibu.com products are available for integration or you may choose to create your own integration via the application programme interface (“API”). We do not warrant or support these products, and you decide whether or not you wish to enable them. If you choose to use any third party integration and we become aware of excessive requests to your account via the API we reserve the right to suspend access to the API. We shall attempt to email you prior to suspension.

If Customer Data is being passed from, or to, the Service through an API, we will not be responsible for any use, disclosure, modification or deletion of Customer Data that is transmitted, or accessed by, third party products.

 

Fees Invoicing & Payment

For paying accounts, the Customer agrees to provide us with a correct e-mail adress where and authorise us tos send invoices with the quarterly fees as agreed. We will send an invoice each quarter in advance. Normally 30 to 15 days before the new quarter starts.

Changes in the number of users of The Service over the past quarter will be settled with the invoice for the next quarter.

Free accounts are not required to provide a email adres for invoicing. If you upgrade from a free account to a fee paying account there is no trial period. You will be charged for the first month immediately following any such upgrade.

If you downgrade your account then you may lose content, features or capacity. We do not accept any liability whatsoever for such losses.

All fees are exclusive of all taxes, charges, levies, assessments and other fees of any kind imposed on use of the Service and such amounts shall be the responsibility of, and payable by, the Customer. If the Customer’s place of business is within the Netherlands we will add VAT to our fees at the then current rate. If your place of business is in the EU (excluding the Netherlands) and we are not obliged to charge you VAT (due to current applicable law), we will only exclude VAT from invoices if you provide us with a valid VAT registration number or other proof that you are using the Service for business purposes.

 

Suspension & Termination

Suspension & Locking Access

Only the Customer can ask us to lock all access to your account for any reason.

We reserve the right to suspend access to your account if you fail to pay the invoices within the terms of payment as agreed. We will provide your Super Administrator with prior notice by email of our intention to suspend your Customer account. If, within 60 days of suspending your Customer account, the amount of any outstanding fees and charges is not paid to us in full, your Customer account will be cancelled.

Termination & Cancellation

We may terminate these Customer Terms immediately by giving you written notice if you or a User commit any breach of these Customer Terms. We may terminate these Customer Terms for any other reason upon giving you 30 days written notice.

Termination of these Customer Terms for any reason shall not affect the accrued rights of the parties arising under these Customer Terms and all rights which by their nature should survive the expiry or termination of these Customer Terms shall remain in full force and effect.

When you want to cancel The Service please notify us per email (Dit e-mailadres wordt beveiligd tegen spambots. JavaScript dient ingeschakeld te zijn om het te bekijken.). Let us know when you want to stop the service. There is a notice period of three months, unless otherwise agreed.

Except for paying accounts, we reserve the right to cancel and delete your account if you haven't accessed the Service for more than 3 consecutive months. We will provide prior notice by email to the Super Administrator before we do so. Each account will be considered as an independent and separate account for the purpose of calculating the inactive period. Any one user accessing the account will keep the account active.

When an account is terminated or cancelled, the account and any content left behind in the account will be made inaccessible. For a period of 14 days after any account has been cancelled you may request that we restore your account. After this period, your account and all Customer Data contained within it will be permanently deleted and the agreement between us as set out in these Customer Terms will automatically terminate. Please be aware that partial data may reside in our backup and/or archive systems for a period of up to 50 days.

 

Data Processing

Each party undertakes to comply with its obligations under relevant applicable data protection laws, principles and agreements.

To the extent that personal data is processed by us on your behalf when you or Users use the Service, you acknowledge that we are a data processor and the Customer is a data controller. The terms of the Data Processing Agreement shall apply to all Customer Data that we process on your behalf.

Any information that you provide to us during signup or information provided when ordering the Service (such as the Customer’s email address) will be used by us in accordance with the terms of the Privacy Policy.

If a third party alleges infringement of its data protection rights, we shall be obliged to take measures necessary to prevent the infringement of a third party’s rights from continuing.


Availability & Support

We will endeavour to make the Website and Service available to the Customer and Users 24 x 7, however we shall not be liable if for any reason the Website or Service is unavailable at any time or for any period.

If possible we will always notify you in advance in case of system failure but we may suspend access to your account temporarily and without notice in the case of system failure, maintenance or repair or due to a Force Majeure Event (defined below).

We will provide technical support to you by email only, phone or our ticketing system (qubics.scibu.com). Issues will only be acknowlegded as a bug if it is reproducible by us.

You agree to provide us with full and accurate details of all bugs and errors, on request.

Although we endeavour to deliver The Service bug and error free, you acknowledge that we provide no warranty that all or any bugs or errors will be corrected.

Neither our staff nor our third party service partners have access to any user passwords and are therefore unable to access the organization’s account or data without receiving an invitation from the Super Administrator.

 

Intellectual Property Rights

All intellectual property rights and title to the Service and materials on the Website, including without limitation photographs and graphical images (save to the extent they incorporate any Customer Data or third party owned item) shall remain owned by us and our licensors and no interest or ownership in the Service or Website is transferred to the Customer. Nothing in these Customer Terms shall be construed to mean, by inference or otherwise, that the Customer has any right to obtain source code for the software comprised within the Service or Website.

No part of the Website or Service may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.

When using the Service, Customers are encouraged to provide us with their feedback, suggestions or ideas for changes to the Service (“Feedback”). The Customer assigns to us all rights, title and interest in any Feedback. If for any reason such assignment is ineffective, the Customer shall grant us a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and licence to use, reproduce, disclose, sub-licence, distribute, modify and exploit such feedback without restriction.

We may take and maintain technical precautions to protect the Service and Website from improper or unauthorised use, distribution or copying.

 

Acceptable Conduct

You are prohibited from posting or transmitting to or from the Website and/or the Service any material: (i) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or (ii) for which you have not obtained all necessary licences, consents and/or approvals; or (iii) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or (iv) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

You must not use the Website or the Service: (i) in any way that breaches any applicable local, national or international law or regulation; (ii) in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; (iii) for the purpose of harming or attempting to harm minors in any way; or (iv) to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

We shall fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of the above rules on acceptable conduct.

 

Disclaimer & Customer Warranties

The material on the Website and the Service is provided "as is", without any conditions, warranties or other terms of any kind. While we endeavour to ensure that the information provided on the Website and the information provided in connection with the Service is correct, we do not warrant the accuracy and completeness of such material. We may make changes to the material on the Website or to the Service, or to the products described on the Website, at any time without notice. The material on the Website may be out of date, and we make no commitment to update such material.

We may share information about our future product plans with you from time to time. Please note that any public statement about our product plans is an expression of intent and should not be relied upon when purchasing the Service. Any decision to purchase the Service should be based on the functionality or features we have made available today and not on the future delivery of any functionality or features.

You warrant and represent that: (i) you have authority to enter into this agreement and to perform your obligations under these Customer Terms; (ii) the execution and performance of your obligations under these Customer Terms does not violate or conflict with the terms of any other agreement to which you are a party and is in accordance with any applicable laws; (iii) you shall respect all applicable laws and regulations, governmental orders and court orders, which relate to use of the Service, or Website, and these Customer Terms; and (iv) you rightfully own the necessary user rights, copyrights and ancillary copyrights and permits required for you to fulfil your obligations under these Customer Terms.

Except as expressly stated in these Customer Terms, all warranties and conditions, whether express or implied by statute, common law or otherwise (including but not limited to satisfactory quality and fitness for purpose), are hereby excluded to the fullest extent permitted by law. No warranty is made regarding the results of usage of the Service or Website or that the functionality of the Service or Website will meet your requirements or that the Service or Website will operate uninterrupted or error free.

 

Limitation Of Liability

We do not exclude or limit our liability to you for fraud, death or personal injury caused by any negligent act, omission or wilful misconduct by us in connection with the provision of the Website or Service, or any liability which cannot be excluded or limited under applicable law.

In no event shall we be liable to you whether arising under these Customer Terms or in tort (including negligence or breach of statutory duty), misrepresentation or however arising, for any indirect or consequential loss or damage which shall include but not be limited to pure economic loss, losses incurred by any client of yours or other third party, loss of profits (whether categorised as direct or indirect loss), losses arising from business interruption, loss of business revenue, goodwill or anticipated savings, losses whether or not occurring in the normal course of business, wasted management or staff time, loss or corruption of data, or inability to use or the results of use of the Website or Service, any websites linked to the Website or the material on such websites.

You acknowledge and agree our total liability to you (whether in contract, tort or otherwise) under or in connection with the provision of the Website or Service under these Customer Terms including any claim for indemnity or contribution shall not exceed one hundred (100) per cent of the total amount (excluding any VAT, duty, sales or similar taxes) paid by you to us during the preceding twelve (12) month period.

The Customer shall defend, indemnify and hold us and our employees, sub-contractors or agents harmless from and against any costs, losses, liabilities and expenses, including reasonable legal costs arising from any claim relating to or resulting directly or indirectly from: (i) any claimed infringement by the Customer, User or third party of any intellectual property rights with respect to use of the Website or Service outside of the scope of these Customer Terms; or (ii) use by us of any Customer Data or Customer or User provided item; or (iii) any access to or use of the Website or Service by a User, Client or a third party in breach of these Customer Terms; or (iv) breaches of data protection law or regulations resulting from the us processing data on behalf of and in accordance with the instructions of the Customer or User.

 

Confidentiality

Each party may use the confidential information of the other party only for the purposes of these Customer Terms and must keep confidential all confidential information of the other party except to the extent (if any) the recipient of any confidential information is required by law to disclose the confidential information.

Each party may disclose the confidential information of the other party to those of its employees and agents who have a need to know the confidential information for the purposes of these Customer Terms but only if the employee or agent executes a confidentiality undertaking in a form approved by the other party.

The obligations of confidentiality under these Customer Terms do not extend to information that: (i) was rightfully in the possession of the receiving party before the commencement of these Customer Terms; (ii) is or becomes public knowledge (otherwise than as a result of a breach of these Customer Terms; or (iii) is required by law to be disclosed.

 

EU Permitted Customers

If you are located in the EU can only use the service if you are a business, as evidenced by a registered VAT number or other form of proof acceptable to us.

 

Assignment

You may not transfer, assign, charge or otherwise dispose of these Customer Terms or any of your rights or obligations arising hereunder, without our prior written consent.

We may transfer, assign, charge, sub-contract or otherwise dispose of these Customer Terms, or any of our rights or obligations arising hereunder, at any time.

 

Relationship Between The Parties

The parties are independent contractors and nothing in these Customer Terms will be construed as creating an employer-employee relationship between us.

 

Communicating Between Us

We will communicate with you in Dutch or English.

All notices from you must be given to us by email Dit e-mailadres wordt beveiligd tegen spambots. JavaScript dient ingeschakeld te zijn om het te bekijken. or by recorded delivery to Nieuwe Gracht 98, 2011 NL HAARLEM (Netherlands)

Unless explicitly stated otherwise in these Customer Terms we shall give all notices to you by email to the email address of the Super Administrator. Notices shall be deemed received and properly served 24 hours after an e-mail is sent, or for postal letters on receipt.

 

Changes

We maintain the right to change these Customer Terms or Privacy Policy at any time, at our sole discretion upon giving you reasonable notice of any material change. Any changes will become effective on the date stated in such notice. If you or any User accesses or uses the Service after the date stated in any notice, this will constitute the Customer’s acceptance of any changes. If you do not accept the changes you should cancel your account before the date stated in the notice and stop using the Service.

New features in the Service, including new tools and resources, will be subject to these Customer Terms.

 

Force Majeure

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations caused by events outside our reasonable control (a “Force Majeure Event”).

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes but is not limited to: (i) strikes, lock-outs or other industrial action; (ii) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; (iii) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; (iv) impossibility of the use of public or private telecommunications networks; (v) the acts, decrees, legislation, regulations or restrictions of any government.

Our performance of our obligations shall be deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to an end or to find a solution by which our obligations under these Customer Terms may be performed despite the Force Majeure Event.

 

Miscellaneous

Should a provision of these Customer Terms be invalid or become invalid then the legal effect of the other provisions shall be unaffected. A valid provision is deemed to have been agreed which comes closest to what the parties intended commercially and shall replace the invalid provision. The same shall apply to any omissions.

These Customer Terms, together with all documents referred to in them constitute the whole agreement and understanding between the parties and supersedes all prior agreements, representations, negotiations and discussions between the parties relating to the subject matter thereof.

Nothing contained in these Customer Terms is intended to be enforceable pursuant to the Contracts (Rights of Third Parties) Act 1999 or any other similar law in any jurisdiction.

 

Governing Law & Jurisdiction

These Customer Terms shall be governed by the laws of The Netherlands. The courts of The Netherlands shall have exclusive jurisdiction for the settlement of all disputes arising under these Customer Terms.

 

Qubics BV ("We") are committed to protecting and respecting your privacy.

This privacy policy (“Privacy Policy”), together with our Customer Terms and any other documents referred to in this Privacy Policy, sets out the basis on which any personally identifiable information (“Personal Data”) we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your Personal Data and how we will treat it in respect of your use of scibu.com (“the Service”).

By using the Service, you are accepting the terms of this Privacy Policy. In the event of a conflict between the terms of this Privacy Policy and the Customer Terms, the Customer Terms will prevail.

 

Information we may collect from you

We may collect and process the following information about you.

Information you give us. If you decide to register with or use the Service you will be asked to provide certain information about yourself. You will voluntarily provide us with Personal Data which includes your name, email address and contact details when you:

  • Purchase or register to use the Service.
  • Request and receive Customer Support.
  • Provide billing and payment information.
  • Register for offers or events.
  • Post comments on our website.
  • Participate in discussion boards or other social media functions on our website.

Information we collect about you. Each time you use the Service we may automatically collect the following information:

  • Technical information that your browser sends whenever you visit The Service. This log data may include your Internet Protocol (IP) address, your browser type and settings, the date and time of your use of the Service and cookie data.
  • Information about your visit, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks), and methods used to browse away from the page and any phone number used to call our customer service number.
  • We may also collect non-personally identifiable information (e.g. gender and location) to assist in providing the Service to you. Non-personally identifiable information by itself cannot be used to identify or contact you. However, this information may be combined with other identifiers in a way that enables you to be identified.

By submitting your Personal Data and non-personally identifiable information, you consent to the collection, use and transfer of your information in accordance with the terms of this Privacy Policy.

Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected via the Service.

 

Use of cookies

We use cookies on our website to distinguish you from other users of our website and Service. This helps us to provide you with a good experience when you browse our website and also allows us to improve the website and Service.

 

If you are under 16 years of age

If you're under the age of 16, you may not have an account on the Service. We do not knowingly collect information from or direct any of our content specifically to children under 16. If we learn or have reason to suspect that you are a user who is under the age of 16, we will unfortunately have to close your account. Please see customer terms for information about account termination.

 

Uses made of Information

We will only use information held about you for the following purposes.

Information you give to us: We will use this information:  

  • To understand and improve our Services to you.
  • To ensure that content from our Service is presented in the most effective manner for you and for your computer.
  • To communicate with you by responding to your requests and sending you emails and messages about invoicing and account management.
  • To administer your account and keep track of billing and payments.
  • To keep the Service secure by investigating and preventing abuse and fraud.
  • To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
  • To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about.
  • To notify you about changes to our Service. 

 

Information we collect about you. 

We will use this information:

  • To administer our Service and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
  • To improve our Service to ensure that content is presented in the most effective manner for you and for your computer.
  • To allow you to participate in interactive features of our Service, when you choose to do so.
  • To make suggestions and recommendations to you and other users of our Service about services that may interest you or them.

By using the Service, you agree that we can access, aggregate and use non-personally identifiable data we have collected from you. This data will in no way identify you or any other individual. We may use this aggregated non-personally identifiable data to:

  • Assist us to better understand how our customers are using the Service.
  • Provide our customers with further information regarding the uses and benefits of the Service.
  • Provide useful business insights from the aggregated data.

Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive). By using the Service, you consent to Personal Data being collected, held and used in this way and for any other use you authorize.

 

Disclosure of your information

We may share your Personal Data with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries

Information we share with third parties. We may share your information with selected third parties including:

  • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you and for the purposes of providing part of the Service to you. Such third parties supply the hardware infrastructure, storage and associated services necessary for us to provide the Service. All information submitted to third parties will be encrypted using SSL technology. By using our websites and/or the Service you consent to our third party service partners having access to your Personal Data.
  • Analytics and search engine providers that assist us in the improvement and optimization of our Service.

Personal Data we disclose to third parties. We follow strict guidelines in the storage and disclosure of information which you have given us, to prevent unauthorized access. We comply with the laws of the countries from which we operate. We may disclose your Personal Data to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your Personal Data to the prospective seller or buyer of such business or assets.
  • If Qubics BV or substantially all of its assets are acquired by a third party, in which case Personal Data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your Personal Data in order to comply with any legal obligation, or in order to enforce or apply our Customer Terms and/or any other agreements; or to protect the rights, property, or safety of Qubics BV, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.

In complying with court orders and similar legal processes, we strive for transparency. When permitted, we will make a reasonable effort to notify users of any disclosure of their information, unless we are prohibited by law or court order from doing so, or in rare, exigent circumstances.

 

Your rights

Consent. If you wish to subscribe to our marketing communications, we will use your name and email address to send communications to you. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You may elect to stop receiving our marketing emails by following the unsubscribe instructions included in such emails.

Access to information. You have the right to access information held about you.

Right to deletion, rectification and data export. We permit you to delete, rectify and export information you have provided to us, subject to the conditions of our Customer Terms and our legal obligations set out below.

Retention. We retain Personal Data for as long as we provide the Services to you or your account remains open. However, we may keep some data after your account is closed or you cease using the Service, for the purposes set out below.

After you have closed your account we may retain Personal Data where reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, maintain security, prevent fraud and abuse, resolve disputes, enforce our Customer Terms, offer new features you may be interested in, or fulfil your request to “unsubscribe” from further messages from us. If none of these obligations apply we will delete Personal Data within 12 months of your account being closed.

We will retain de-personalised information after your account has been closed.

Complaints: If you have any complaints about our use of your information please contact us as set out at the end of this Privacy Policy or contact a EU supervisory authority – Autoriteit Persoonsgegevens (The Netherlands).

 

Applicable Data Protection Law

For the purpose of the General Data Protection Regulation (EU) 2016/679, the data controller is Qubics BV, a private limited company registered in The Netherlands with number 34186744 whose registered office is at Nieuwe Gracht 98, 2011 NL te Haarlem.

Where we store your Personal Data for EU Customers only

The Personal Data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the provision of support services. By submitting your Personal Data, you agree to this transfer, storing or processing outside of the EEA. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

We always ensure that your information is only transferred in full accordance with the EU data protection law. In particular, this means that your information will only be transferred to a country that provides an adequate level of protection (for example, because the European Commission has determined that a country provides an adequate level of protection) or the recipient is bound by standard contractual clause according to conditions provided by the European Commission (“EU Model Clauses”). You are responsible for checking the privacy policy of any third party websites we link to.

Our Service is accessible via the Internet and may potentially be accessed by any user around the world. Other users may access the Service from outside the EEA. This means that where you chose to upload your data to the Service, it could be accessed from anywhere around the world and therefore a transfer of your data outside of the EEA may be deemed to have occurred. You consent to such transfer of your data for and by way of this purpose.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Service, you are responsible for keeping this password confidential. We ask you not to share any password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to our Service; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

The Service may contain links to and from third party websites of our partners, networks, advertisers and affiliate. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for the privacy practices or content of these websites.

 

Changes To This Privacy Policy

We reserve the right to change this Privacy Policy at any time and any amended Privacy Policy will be posted on our websites and notified to you by email, where appropriate. Please check back frequently to see any updates or changes to our Privacy Policy. This Privacy Policy was last updated on 25 May 2018 and replaces any other Privacy Policy previously applicable from this date.

 

Contact Us

Questions, comments and requests regarding this Privacy Policy are welcomed and should be forwarded by email to: Dit e-mailadres wordt beveiligd tegen spambots. JavaScript dient ingeschakeld te zijn om het te bekijken..